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Help! Bought some but now I can't listen!

Posted: Thu Aug 18, 2011 3:21 am
by Catelin
So, I downloaded the free player and everything like I was supposed to, then proceeded to buy 4 doses, but now when I go to open the I-Doser Free program it won't work! PLEASE HELP!!

Re: Help! Bought some but now I can't listen!

Posted: Thu Aug 18, 2011 5:14 am
by TheGuide
Does it have a error? Does it just not open? Whats your operating system. Please provide more information so we can help

Re: Help! Bought some but now I can't listen!

Posted: Thu Aug 18, 2011 3:21 pm
by Catelin
I'm using Windows XP and it just won't open. I can click on it a million times but it just won't open. I bought 4 doses but I can't listen to them:(

Re: Help! Bought some but now I can't listen!

Posted: Fri Aug 26, 2011 9:25 am
by TheGuide
So the i-doser program won't open?

Try to re-download and reinstall it.

Re: Help! Bought some but now I can't listen!

Posted: Fri Aug 26, 2011 11:19 am
by owlmaid
Is the program itself not loading? If so I don't know what to do about that.
If it's the doses, are you sure you've "unzipped" them? The dose is inside the file you download. You have to open that file and then move that dose into your "dose files" folder. If the program installed correctly, it should have created a folder called "dose files" for you under your "my documents".
Here's just a step by step thing:
You download the dose.
Go to your downloads (wherever they are, if you can't find them, do a search,) and move the dose you just downloaded into your "dose files" folder.
Then double click to open the file you just downloaded. Let's just say you downloaded Heroin. Open Heroin and there will be another thing that says Heroin inside.
Take that inside Heroin file and move it to your dose files folder- out of its original "Heroin" folder.
Then it should work. If it doesn't, I have no idea what's wrong.

Re: Help! Bought some but now I can't listen!

Posted: Sat Aug 27, 2011 9:17 am
by TheGuide
Please post more info so we can help you out

Re: Help! Bought some but now I can't listen!

Posted: Sat Aug 27, 2011 10:28 am
by idoser
When you place an order at our online store at http://www.i-doser.com/store you will receive an email with a link to your files. Save them from your web browser, unzip them, and play them with the Player Application.

If you do not know how to unzip a file please refer to Microsoft's support for unzipping located here: http://office.microsoft.com/en-us/help/ ... 01033.aspx

To download and install the I-Doser Player Application, please visit http://www.i-doser.com/download

If you would like to convert these to MP3 files, you can purchase I-Doser Premium. It also has some other great enhancements like skins and visualization. Check it out here: http://sites.fastspring.com/idoser/product/idoser

If you are having problems with the I-Doser Player Application (error messages or unable to play) please follow these instructions:

1. UNINSTALL I-Doser AND any earlier versions of I-Doser.
2. Install the Microsoft .net 4 framework. This is a free download from Microsoft available here: http://www.microsoft.com/downloads/deta ... 86f32c0992
3. Download a copy of I-Doser Free or Premium available here: http://www.i-doser.com/download
4. Run installer and re-install I-Doser.

When you purchase an I-Doser .drg Dose File, it is licensed to just the computer you buy it on. If you attempt to copy this file to another computer, it will not run. Please purchase separate doses for separate computers.

If you would like to purchase CDs or MP3s of our products, please visit http://stores.lulu.com/i-doser

Thank you