HELP with purchased dose

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sean7278
Level 0 (<10)
Level 0 (<10)
Posts: 2
Joined: Tue Mar 19, 2013 10:07 am

HELP with purchased dose

Post by sean7278 »

Hello, I love your product and have been enjoying it very much. The problem I'm having is that i purchased 4 Doses. Two of them work but 2 of them are only 30 seconds long. Both of the 30 second doses say "Purchased" at the top of the screen and have no "Preview" button on the bottom of the screen. I have uninstalled and reinstalled the application. Wen the app is installed on another device it seems to work. I have plenty of space on my phone so I know that's not the issue. Any help would be appriciated.
Thanks
idoser
Site Admin
Site Admin
Posts: 1043
Joined: Sat Dec 09, 2006 5:00 pm

Re: HELP with purchased dose

Post by idoser »

Make sure you are on wifi, uninstall the app and clear the data - reinstall and your purchases will be restored on install. We will be releasing a new android version in about a month that will have a "restore purchases" button
sean7278
Level 0 (<10)
Level 0 (<10)
Posts: 2
Joined: Tue Mar 19, 2013 10:07 am

Re: HELP with purchased dose

Post by sean7278 »

Thank you for the advise. I have tried that to no avail.
ngphil22
Level 4 (50-199)
Level 4 (50-199)
Posts: 146
Joined: Sun Feb 10, 2013 10:20 pm

Re: HELP with purchased dose

Post by ngphil22 »

Have you tried hitting the restore purchases button?
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