Page 1 of 1

HELP with purchased dose

Posted: Tue Mar 19, 2013 11:08 am
by sean7278
Hello, I love your product and have been enjoying it very much. The problem I'm having is that i purchased 4 Doses. Two of them work but 2 of them are only 30 seconds long. Both of the 30 second doses say "Purchased" at the top of the screen and have no "Preview" button on the bottom of the screen. I have uninstalled and reinstalled the application. Wen the app is installed on another device it seems to work. I have plenty of space on my phone so I know that's not the issue. Any help would be appriciated.
Thanks

Re: HELP with purchased dose

Posted: Tue Mar 19, 2013 1:40 pm
by idoser
Make sure you are on wifi, uninstall the app and clear the data - reinstall and your purchases will be restored on install. We will be releasing a new android version in about a month that will have a "restore purchases" button

Re: HELP with purchased dose

Posted: Tue Mar 19, 2013 4:23 pm
by sean7278
Thank you for the advise. I have tried that to no avail.

Re: HELP with purchased dose

Posted: Fri Apr 05, 2013 11:42 pm
by ngphil22
Have you tried hitting the restore purchases button?